
“We are proud of this solution and our partnership. It helps us to live into our mission of being advocates and advisors throughout our members' financial lives — efficiently, while always leading with empathy.”

Nav Khanna
CEO, First City Credit Union

“Ribbon has significantly streamlined our deceased member account process through a centralized platform for account maintenance and case management. It has also helped us better support members' loved ones during difficult times with convenient document submission and notification tools.”

Amy Allen
Legal & Regulatory Assistant Manager, P1FCU

“Ribbon has been a valuable partner to Valley Strong Credit Union. Their platform has helped us streamline the inheritor claims process, creating a smoother and more compassionate experience during a difficult time for our Members.”

Breckyn Womack
Account Operations Manager, Valley Strong Credit Union
Trusted by financial institutions, awarded by top organizations.
Awarded by top organizations
Inheritance
Retain inheritance and
save time with Ribbon
Inherit a membership, not a check
Automatically hand over inheritance via a new membership, instead of sending the money away with a check.
Inheritance Cases / Case Details
Case Details: Samantha LeeExo Credit Union Notification
Lana Lang
Ticket Number
#1231
Status
Distribution Selection
Account
Request Withdraw
* Opening an account is the fastest method to receive your money.
Condolence message sent to next of kin.
ContinueCentralize cases and automate deceased account workflows
Update and pull from the core, so you can automate workflows like freezing a membership or closing a card.
| Ticket | Name | Notif. date | Agent | Team | Channel | Status |
|---|---|---|---|---|---|---|
| 1519 | Shelley Sosa | May 08, 2026 | No agent ▾ | No team ▾ | Website | New |
| 1518 | Mitchell Alexander | May 07, 2026 | No agent ▾ | No team ▾ | Website | New |
| 1517 | Abraham Kian | May 07, 2026 | No agent ▾ | No team ▾ | Website | New |
Send condolences to grieving families
Send flowers and a personalized physical card to the people who lost a loved one.
Do you want to send flowers?
You will send comforting flowers to the inheritor Chandler Smith at 4682 Cityview Drive 19064, Springfield, Pennsylvania.
Abe by Ribbon
Future-proof your financial institution
with Abe
Proactively update beneficiary information
Run campaigns to incentivize and encourage members to update their beneficiary information
Total Members
80,477100%
With beneficiaries
39,10948.6%
Without beneficiaries
41,22151.4%
Total Member AUM
$913K24.2
| Member | Beneficiaries | Accounts | Total ValueTotalValue | Account HealthAccountHealth |
|---|---|---|---|---|
| Mark GellerMarkGeller | Yes | CheckingSaving | $884.19 | Ribbon Verified |
| James WilsonJamesWilson | Yes | CheckingSavingIRA | $1,444.02 | Ribbon Verified |
| Joe SmithJoeSmith | No | Checking | $8,384.11 | Poor |
| Sarah ChenSarahChen | No | CheckingSaving | $12,220.45 | Poor |
Encourage beneficiaries to join your financial institution
Run campaigns on beneficiaries to proactively encourage them to join your financial institution
2,847 eligible
| Beneficiary | Linked member | Est. assets | Status | |
|---|---|---|---|---|
| Olivia Reed | Mark Geller | $42,180 | Not contacted | |
| Daniel Tomlins | Jonifer Tomlins | $67,420 | Not contacted | |
| Sofia Park | Sarah Chen | $24,910 | 1 outreach | |
| Marcus Hill | James Wilson | $49,260 | Not contacted | |
| Ava Bennett | Joe Smith | $18,540 | Not contacted | |
| Noah Carter | Emily Zhao | $31,720 | 1 outreach |
4 selected · combined est. $184K
Send a personalised invitation with a one-click join link.
Olivia Reed
$42K
Daniel Tomlins
$67K
Sofia Park
$25K
Marcus Hill
$49K
Channel
A digital vault for members to hand to their next of kin
Give members a secure portal to upload cherished artifacts, update their information, and keep designations current.
Review your accounts and manage your beneficiary designations.
Checking · ••• 4821
$24,318.042 beneficiaries
100% allocated
Savings · ••• 0S01
$42,116.261 beneficiary
0% allocated
Traditional IRA · ••• 0S20
$57,128.871 beneficiary
0% allocated
Trust Agreement
PDF · 1.3 MB
Power of Attorney
PDF · 820 KB
Will & Testament
PDF · 2.1 MB
Escheatments
Stop losing deposits
to escheatment
Run activation campaigns on dormant accounts
Get members to proactively acknowledge their account so you can avoid escheatment
Escheatments / Create Campaign
All information is safe and protected by secure encryption.
Campaign Details
Campaign Name
Scheduled Start Date & Time
Timezone
Monitor escheatment results in real time
Real-time visibility into deposits at risk, retention rates, and activation breakdown across your membership.
Total Deposits Retained
$204,149▲ 47.2%
Total Deposits Targetable
$441,99359.18%
Total Activation Breakdown
● Closed 0% · ● Pending 1.52% · ● Inactive 51.3% · ● Ribbon Activated 47.2%
Total Members Retained
3847.2%
Total Members Targetable
8160.61%
Total Deposits Retained
$204,149▲ 47.2%
Total Deposits Targetable
$441,99359.18%
Total Activation Breakdown
● Closed 0% · ● Pending 1.52% · ● Inactive 51.3% · ● Ribbon Activated 47.2%
Total Members Retained
3847.2%
Total Members Targetable
8160.61%